i forgot my root password now i dont know how im going to get my files back

do you keep a records or my password

our website is completely down right now and i have no idea what the password is for our server i just came to this company and the previous guy did not leave the root password and icant find it anywhere

can you please give me the password for us or can you tell me how i can retrieve my forgotten password

im going to be in big trouble if i dont get it soon