connection failed - the remote computer did not respond.
so you want to know how to fix it. if you are getting this error you are probably frustrated because you get this error too and you can't get help from verizon. well, i m going to share how i was able to fix my problem
step 1 - restart your computer
step 2 - restart your mobile phone, i have a blackberry, i just shut it down, wait 10 seconds, and then power it back on.
then try again, it should work this time.
i have an hp laptop dv2000 with windows 7