Quote:

Man, This sucks,

Recently, MBNA got bought out by Bank Of America. I was so happy with MBNA of America. Their online banking was so simple to use, very user friendly. Now i am forced to use Bank of America's Online Banking Interface, and it sucks.

In 1989 I had a bad expirience with Bank Of America in Van Nuys California. They Descriminated me because I didn't make alot of money. For some reason the bank teller kept telling me that the Social Security Number I was giving her was incorrect, he kept insisting that it was not a good card. I kept telling her to call the social security administration if she didn't believe me, but she kept insisting that she knew it was not a valid number. Finally, i felt so embarrassed in front of all the people at the bank waiting in line that i decided to leave. Til this day, its hard for me to think about this expirience. Stupid Bank of America Sucks BIG TIME!!!

Im going to cancel my card and look for another bank. Stupid online banking they have sucks, Im trying to access my account, and all i keep getting a 500 error... whatever that means :roll:

Well, if for some reason you have to decide to bank with Bank of America, i recommend that you don't. Their customer service sucks.

So as an attempt to resolve my issue with them, i tried to contact them by calling them and by emailing them.

hahaha, try calling their customer service number at 1.800.622.8731 - Man, I've been on hold for more than 10 Minutes

So I decided to send them an email, after i submitted the form, this is the message they provide:

Thank you. Your e-mail has been sent successfully. You can expect a reply within 1 to 2 business days.

Yeah righ, I don't have 2 day, but you are SOL if this is the weekend, because then you have to wait at least 4 days, that's ridicolous.

UPDATE: i finally received an email on my request, this is what it says:
(i tried all their suggestions and i still can't see my bank accout)

Dear Customer,

Thank you for your inquiry dated xx/xx/xxx regarding Connection problem.

Allow us to apologize for any inconvenience that you may have
experienced in this matter. Our commitment is to provide the highest
level of service possible. These standards demand that we treat our
customers and their requests with understanding and respect. It is
disappointing to hear of an incident where we have not met this
commitment.

We regret the inconvenience you have experienced with our Online Banking
service. There are no known system problems that are preventing
customer access to Online Banking that we are aware of at this time;
yet, if you are having difficulties accessing the Web site, we would
like to know so that we may provide you with immediate assistance and
troubleshoot your concerns.

If you continue to experience problems accessing your account online,
please contact us at your earliest convenience by calling
1.800.792.0808. We appreciate your patience and assistance in this
matter.

In the meantime, we would like to suggest a few things to try:

- Please make sure that you do not have the sign in page book marked.
It is better to start from our home page at:
http://www.bankofamerica.com

- It is important to accept all cookies and have the Java script
enabled on your browser.

- You may want to clear your cache periodically to aid in smooth
navigation.

- Also, please do not use the Back button on your browser when
navigating within our Web site as this will cause an immediate time out
and may also cause disruptions to your service.

For further assistance, please feel free to contact us at
1.800.441.6437.

If we may be of further assistance, please contact us again by e-mail.
Thank you for choosing Bank of America.

Sincerely,

#$%SDF #$@*&ds
Bank of America

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with free, unlimited Bill Pay. Sign in to Online Banking and click on
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